Refund & Cancellation Policy

Refund/Cancellation Policy

Dear client,

We work to deliver the best quality to our clients. We follow the best practices to deliver quality solutions that help our clients in learning. We firmly believe in truthfulness, transparency, and honesty so we have crafted a fully transparent refund policy.

We endeavor to provide you with the best digital marketing services We cater to our clients from all different industries fields by giving them the best results and proper guidance, or the marketing material.

However, we also have a refund policy which would ensure that your payments are secure in case of non-receipt of services or in case of duplicate payment.

          Refund:

• 100% refund for orders with pending Partial Payments.
• No refund request will be entertained after the Payment Confirmation

Deadline Not Met:

Sometimes it is not possible to take the session or deliver the service as on discussed time because of various unseen reasons but trust we do our 100% to deliver the services as or before discussed time. In that case we will compensate you with some discounts on the next service or give some value additions in the current order. In order to work on your order, sometimes we need some login details or dataset or any other material and if it was not given by you on time and then obviously our delivery time might get affected and, in that case, there will be no refund.

Service not as described:

In case you feel that the quality and specification of service or session delivered to you was not as described and you would like to get a refund/partial refund. In that case, you have to tell us detailed reasons about the issues in work quality and what should be there. Then it would be easy for an expert to take the concerns into consideration and rectify the issues. In case after many service revisions or sessions, the customer is still not satisfied, then the quality assurance team will conduct an investigation on the provided service. As you know these services are contextual in nature and everyone has their own way of working and understanding. The refund claim will be approved or denied based on the result of the investigation. Keep in mind that we always want our customers to be fully satisfied. Hence, we will always do our best to treat the customer fairly and achieve maximum customer satisfaction.

No Guarantee:

As you are aware of, we are into digital marketing services and online services, and we do not offer any guarantee of business rank score. And we believe that no one can offer this. Rank, scores are contextual in nature and it is possible with continuous efforts for a long time and one can try his best to achieve the maximum. Please keep in mind there is no guarantee.

Pre-completed Services Purchased from QA Library:

1. This is a non-refundable order, for      section pre-completed reference guide, questions and answers available for immediate download. You cannot claim for originality because these are available for all after making payment and it’s provided to you as a reference guide at a very marginal pricing. You cannot ask for change in requirement, or solution, it will be charged extra cost in case you have some modification in existing solution or guide.
2. These are reference guides/pre-completed solutions/papers, and it is available for quick download, and it will be delivered to the client just after payment within 1-2 hours or maximum 6-8 hours.

Refund Processing

Once we agree to refund on the above cases and clauses, it will take 1-7 business days from the confirmation date. Please note, that the company cannot be held responsible for your Bank Transfer fees, transfer anomalies, and/or possible delays occurring due to any Bank service issues.

The terms and conditions are subject to change as per the guidelines of the management. So, make sure to check the website for regular updates.